Course Description: Effective communication is vital to ensure safe, quality care. In this course you will learn about the potential barriers to c...
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Course Description: Complaints are an inevitable part of customer service. This course explores the elements of a positive complaints culture and ...
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Course Description: Bereavement is a natural experience that everyone, at some stage of their life will encounter and supporting people who are ex...
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Course Description: Did you know that falls account for 40% of injury-related deaths and one percent of total deaths in the over 85's. They can h...
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Course Description: One of the key roles of care staff is the maintenance of people's personal hygiene and showering a person also provides the o...
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Course Description: Effective documentation is essential in the delivery of quality care and support. This course identifies and describes the var...
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Course Description: It is a fundamental human right to live without discrimination and Equality, Diversity and Inclusion is one of the fundamental...
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Course Description: Effective time management is a skill that is often developed over time, but it's imperative to ensuring that you manage all th...
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Course Description: Conflict can we difficult to work through, particularly in a workplace. In this short course, you will learn how to recognise ...
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Course Description: Effective communication can increase job satisfaction and can help you to build meaningful working relationships. In this shor...
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Course Description: By completing this course you will discover why good oral health is important and learn how to assist with the maintenance of ...
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Course Description: In this course you will learn how to respond to the cultural needs of indigenous Australians receiving care and to provide cu...
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Course Description: In Australia sepsis is one of the leading causes of death with more deaths than prostate cancer, breast cancer and HIV/AIDS co...
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Course Description: This course explores post-traumatic stress disorder (PTSD), dementia and the increased likelihood of an older veteran developi...
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Course Description: The aim of this course is to provide an overview of antimicrobial stewardship, how the concept is reflected in the Aged Care Q...
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Course Description: Epilepsy is a complex neurological condition. With insights provided by carers and individuals living with epilepsy, this cou...
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Course Description: The Aged Care Quality Standards are in place to ensure that consumers have quality outcomes when receiving residential or hom...
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Course Description: In this course you will learn how dysphagia may affect a person and explore appropriate care strategies. Includes information ...
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Course Description:In this course you will learn to recognise and respond to the unique challenges that may be encountered when caring for a person...
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Course Description: This extended length course (55 minutes) practically demonstrates the correct procedures of various manual handling manoeuvre...
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Course Description: Appropriate hazard identification and risk assessment is essential to maintaining a safe workplace. In this course, you will ...
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Course Description: This course demonstrates the role of a leader as a role model in engaging their team and illustrates the skills required for e...
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Course Description: This course will help you to recognise and respond to the complications that can occur when a person has diabetes and explain...
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Course Description: By completing this course you will develop the knowledge and skills required to conduct a systematic head to toe assessment. L...
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